Horton Hears Marketing

What we do

One Job: Keeping Your Customers.

Take one piece or the whole system. Either way it is built around the people who already know you.

№ 01

Win-Backs

We dig through your past customers and reach out to the right ones before they drift away for good. It reads like a person checking in, not a company chasing a sale.

  • Win-back campaigns for lapsed customers
  • Cleaning up and organizing your customer list
  • Human email and text outreach, timed well

№ 02

Loyalty & Retention

We keep you gently present between jobs, so when the need comes back around, hiring you again feels like the natural thing to do.

  • Seasonal check-ins and maintenance reminders
  • Membership and service plans
  • A newsletter people actually open

№ 03

Referrals

Your happiest customers are your cheapest, most believable marketing. We make it easy, and worth their while, to send the neighbors your way.

  • Referral and rewards programs
  • Reviews and reputation
  • “Tell a neighbor” campaigns

№ 04

Brand & Voice

Recognition is just memory with a coat of paint. We give you a look and a voice that is unmistakably yours, so you stay in mind long after the truck pulls away.

  • Brand voice and messaging
  • A consistent look everywhere customers see you
  • Systems your team can actually use

№ 05

Social & Video

Social media, and YouTube especially, is the biggest room you will ever get to talk in. We help you show up in it like a human, with relational content that builds trust at scale, so strangers feel like regulars before they ever call. No dancing required.

  • YouTube content built around real relationships
  • Short-form social that sounds like you
  • Simple filming systems your team can run

How it works

Simple to Start, Built to Last.

STEP 01

We Listen

A real conversation about your business and the customers you already have.

STEP 02

We Plan

A clear, plain-English plan for what to do first and why.

STEP 03

We Run It

We set it up and keep it going, so it never becomes one more thing on your plate.

STEP 04

We Tune

We watch what is working, keep the good, and adjust season after season.

Not Sure Where to Start?